The personnel are nice and make an effort. The location is stunning, right next to the beach and restaurants. There are good dining options and shopping nearby. The hotel is located on the Esplanade.

The location is great and beautiful, approx 10-15 minutes' walk from a bustling indoor market. The rooms here are impressive and huge with balcony...

The room we booked was huge and spotless with a view over the Esplanade and comfortable beds plus the bathroom. The staff were all NICE, understanding.

The breakfast was delicious and satisfying with a variety of food and drink options, including boiled eggs and a choice of tea or coffee. The room I reserved was consistently well-maintained and clean, featuring comfortable beds and lovely views of the garden.

The staff were lovely. I also had the pizza for dinner first night we got there, it was delicious. I like the fact that it had a smoking room down next to reception and it also has a very cute bar/restaurant aswell.

The staff are all a bit misinformed it seems, not all of them are upto date with the guests info or info they should tell guests. If someone makes a booking and you give them the option to request a special need, you should respect that. Need to pay a little more atention to that. The reason i put down poor on clean room, is beacause there were ants and 1 or 2 cocoroches. I also requested a smoking room which when making the reservation it asked, and was placed in a none smoker and also after confiming the Cot for my baby, walked in the room and had no cot the entire stay..Its unfortunate because the staff are lovely, but need to pay more attention to those details of your guests.

it is twin bed room, but each bed is 1.5meter. they have shuttle bus in the afternoon at 3, 6, and 9 to city center and night market. they have spa pool for free of charge.

The restaurant at Rydges Esplanade Resort Cairns was amazing with their Fire & Ice menu. the staff there was friendly, cooperative, and always available. - the location was perfect, close to a bus stop if needed.

Fantastic Gym, lovely pool and spa, fantastic view of mountains from mountain view rooms. Nice amount of space in rooms.

Only that there was no microwave in the room for heating things.

It was perfectly clean and the staff were amazing friendly and excellent co-operating, beds were comfy. I ate at an amazing restaurant with their Fire & Ice menu. Close to a bus station, the location was good. Had a very lovely stay of year-July and Winter, recommend this place.

Great value for money with stunning mountain views that were truly breathtaking! 🏞️

Good value for Money, only 15 minutes walk to the CBD/Marina along the waterfront. Friendly staff who were generally helpful. Chris the porter was fab - recommending and booking trips, car hire etc.

Not the most comfortable bed I have ever slept on - lumpy and hard. The shower curtain as a little worse for wear and the grout could have done with a good scub. But generally clean and comfortable otherwise.

I liked the fact the hotel was walking distance to many main attractions that I wished to see.

Extremely slow service with placing order for evening meal and its arrival ie.entree 45 minutes. Then I did not have a main , but then had to ask for menu 15 minutes later to order dessert and coffee.The restarauntwas barely 1/4 full.Staff pleasant but inexperienced.Meal tasty.

The room here was tidy and recently renovated, with a comfortable seating area, coffee facilities, and a small kitchenette, plus.

Right from the minute we walked in the staff were very friendly and helpful. The layout of the room was very good. The bed was the most comfortable that I have ever slept in, in any hotel / motel. A great nights sleep. Very good clean, room facilities and the hotel felt secure. The location was also great making for easy access to the cairns area. We have stayed there before and were very happy that we picked it again. We will be back.

It is situated near cairns city and on esplanade so we do not need to hire Texi any Time... :)

Just one thing .. Should have to shower Cabin instead of Bath Tub..